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Customer Success Story

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Find out how Mercy Hospice faced challenges going from manual processes and a heavy reliance on the HR team to update and maintain employee information to digitalising and automating processes and workflows

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BambooHR

BambooHR is your one-stop-shop for employee information, empowering HR professionals to focus on what matters most - People!

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Compport

The leader in compensation software solutions that allows you to simplify complex compensation processes for fair and equitable pay.

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TalentLMS

Your learning management system designed to be highly customisable utilising all types of training materials, easy to manage and use.

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Checkmate

Conduct automatic pre-employment checks such as visa, police vetting, working with children, etc. during your recruitment process.

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Engagedly

A comprehensive Talent Management platform for performance, learning & development, employee engagement, recognition and rewards.

Our Services

The Business Toolbox team have trained, implemented and currently supports over 500 HR systems and counting across small to large businesses across New Zealand and Australia! We also provide integration services to ensure your systems work seamlessly with one another.

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Auckland Eye Case Study

How Auckland Eye moved on from paper-based forms!

Content

At Glance

 

Company Auckland Eye
Locations
Auckland, New Zealand
Employees 126
Product BambooHR 

 

 

 

 
 
Key Deliverables Achieved:

Streamlined onboarding and offboarding processes

Digitalised employee management 

Electronically signed contracts, forms and policies

 

About Auckland Eye

Auckland Eye stands out as the premier and largest group of eye specialists in New Zealand, boasting a team of 18 highly skilled ophthalmologists. Their commitment is unwaveringly patient-centric, aiming to provide not just eye care but life-changing experiences.

Renowned for their dedication to excellence, they have established themselves as a trusted centre for cutting-edge eye care, particularly excelling in the realm of laser vision correction. Their facility is staffed with the best experts in the field, ensuring that their patients receive the highest quality care and the most advanced techniques available in the world of ophthalmology.

 

The Challenge

The organization has been facing difficulties because of several manual and labor-intensive procedures that generate a considerable amount of paper waste. These challenges have had a ripple effect, causing managers to inconsistently follow through on their responsibilities. Additionally, employees find themselves needing to submit manual requests just to access their own information.

This situation has created a slowdown in HR processes, causing frustration for the HR team, managers, and employees alike. The inefficiencies resulting from these practices are affecting the overall efficiency and smooth functioning of the organization. Addressing these issues could lead to a more streamlined and satisfactory work environment for everyone involved.

 

The Solution

After a thorough examination of BambooHR and its functionalities, Auckland Eye determined that it aligns well with their specific requirements and suits the size and needs of their company.

The comprehensive review of BambooHR's features has led Auckland Eye to conclude that this human resources solution is not only suitable but also holds the potential to effectively meet their organizational demands, considering both its capabilities and the scale of their company.

Outcome 1: Employee Data Management

BambooHR has evolved into a comprehensive hub for all employee information, providing a convenient and easily accessible resource for the HR team to refer to whenever necessary.

This centralized platform serves as a go-to destination, streamlining the process for the HR team to retrieve and manage information related to employees efficiently. The user-friendly nature of BambooHR simplifies the task of accessing essential details, contributing to a more efficient and organized workflow within the HR department.

Outcome 2: eSignatures

By making use of eSignature forms for the signing of employment agreements and various documents, Auckland Eye has found a valuable time-saving solution.

The beauty of this approach lies in the automatic saving of documents directly to the employee profile. This not only reduces the hassle of manual filing but also ensures that all essential paperwork is conveniently and securely stored in a centralized location. The adoption of eSignature forms has proven to be a practical and efficient measure, streamlining the documentation process and contributing to a more organized and accessible record-keeping system for Auckland Eye.

Outcome 3: Onboarding & Offboarding

The implementation of automated onboarding and offboarding tasks has proven to be a valuable asset for Auckland Eye. This streamlined approach enables them to effortlessly monitor the progress of various tasks, ensuring a clear understanding of the current status and facilitating prompt follow-up when necessary.

The convenience of automated tracking helps identify specific points in the onboarding or offboarding process, making it easier to determine who to contact for updates or to address any outstanding tasks. This efficient system contributes to a smoother workflow, enhancing the overall management of onboarding and offboarding activities at Auckland Eye.

Outcome 4: Employee Self-Service

The introduction of Employee Self-Services has significantly empowered employees and managers at Auckland Eye by providing a convenient platform. This feature allows them to effortlessly access, review, and make necessary edits to their information or the details of their direct reports.

The notable aspect is that it enables these actions without requiring HR intervention. This user-friendly system not only enhances autonomy but also streamlines the process of managing personal and team-related information. Auckland Eye values the efficiency and convenience that Employee Self-Services brings to their workforce, promoting a more seamless and responsive approach to information management.

 

Auckland Eye is now set up for success!

"BambooHR is a great HRIS for small-medium businesses and would depend on what they are looking for in a system.The awesome team at Business Toolbox provide excellent support and are very customer focused. You feel valued as a customer and the team offer great solutions to tailor things to our needs."

- Carol O'Brien

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