Markham Case Study

• Contents
• About Markham
• The Challenge
• The Solution
• Markham is now setup for success!

Content

At Glance

Key Deliverables Achieved:

About Markham

At MARKHAM, they are on a mission to transform concrete and construction. Their Purpose? Adding life to concrete!

From innovative waterproofing solutions to penetrating hardeners and sealers, their focus is clear: to reinforce concrete structures and make them withstand the test of time. 

The Challenge

Initially, Markham were entangled in a web of systems with heavy reliance on Smartsheets. This was manual and time-consuming and not an effective use of time.  

As the team expanded into the higher 30s, it became harder to track all the different systems for each facet of their people operations. There was the potential for things to get overlooked or forgotten. The impact was that tasks were taking longer than the needed and there was a possibility of process inconsistency across different staff and teams.

The Solution

The team at Markham did extensive research on different HRIS systems and landed on BambooHR as their preferred system. This was based on the layout, options, and coverage of all people related data.

Being able to work across New Zealand and Australia operations was also critical for the organisation, with employees seeing only the fields relevant to them. Having local support and a trial account also contributed to their decision.

Outcome 1: Employee Data

As staff numbers grew, having a single source of truth for people data enabled the team to easily add, track and update when needed, especially with teams across New Zealand and Australia.

Outcome 2: Onboarding and Offboarding

Automating repetitive tasks for onboarding and offboarding new hires and existing employees streamlined operations, freeing up valuable time and resources. The introduction of a live checklist feed allowed the HR team to effortlessly track progress, identify priorities and be on top of the onboarding and offboarding process.

Outcome 3: Performance

The Performance Management module has been instrumental in driving their values and policies to improve culture, productivity and professionalism across the board. The automation built-in to the performance module means it operates seamlessly in the background, allowing the team to implement it once and trust in its ongoing efficacy.

Outcome 4: HR Team

People tasks have become easier to manage and stay on top of. With all the different features that BambooHR offers, this has positively impacted how HR operates and has enabled them to add even more value across the organisation.

Markham is now setup for success!

In conclusion, Markham is now setup for growing success!

"Oh, I would absolutely recommend Bamboo it is so versatile and user friendly, even for a small organisation it covers you from hire to fire (so to speak)!

The customer service has been so authentic and ongoing, nothing is a problem, and response times are fantastic. Markham really appreciates how easy it is to be a Business Toolbox customer."

- Nici Kinloch